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How 20betting Handles Your Personal Information

At 20betting, your personal data belongs to you — and we handle it with that in mind. This policy explains what we collect when you open an account, fund it through PayPal, Venmo, or Play+, and access the platform from your phone or browser…

Account Data ProtectedPayPal & Venmo PrivacyNo Third-Party Data SalesRight to Request DeletionSecure Mobile Access
20betting How 20betting Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, correct something inaccurate, or ask us to remove information that's no longer needed, there are three direct ways to get in touch. Each channel connects you to the same data-handling team — choose whichever fits your schedule. We aim to acknowledge every data request within a reasonable window and resolve most within 30 days, consistent with applicable state privacy law requirements.

Live Chat Open the chat icon in the mobile app or desktop browser to connect with our support team for real-time help with account data questions.
Email Support Send a written data request to our privacy email address. Include your registered account email so we can locate your records quickly.
Account Settings Log into your account, go to Settings, and use the Data & Privacy section to submit a deletion or export request directly from your profile.
DATA HANDLING STANDARDS

Security, Cookies, Retention, and Your Rights

We use industry-standard encryption across every connection between your device and our platform, whether you're logging in through the mobile browser in Atlantic City or switching over to desktop. Cookies, session tokens, and account security practices are all covered here — along with how long we keep your records and what you can ask us to change.

Encryption and Secure Sessions

Every account session runs over TLS encryption. Login tokens expire automatically after inactivity so your mobile wallet and betting history stay protected between sessions.

Cookie and Tracking Policy

We use functional cookies to keep you logged in across your phone and browser. Analytics cookies help us understand page flow; you can opt out of non-essential cookies in your browser settings.

Data Retention Schedule

Account and transaction records are kept for the period required by state financial and gaming regulations. Non-essential behavioral data is purged on a rolling schedule we review periodically.

Your Access and Correction Rights

You have the right to request a full export of your stored data, correct inaccurate details, and ask us to delete records where retention is no longer required by law.

Common Questions About Your Privacy at 20betting

These are the questions our account holders ask most when it comes to how their data is handled. If your question isn't here, reach out via live chat or the Account Settings privacy form and we'll respond directly.

No. When you fund your account through PayPal or Venmo, the transaction is processed via their secure API. We receive a confirmation token, not your login details or full account number.

Yes. Submit a data export request through Account Settings under the Data & Privacy tab, or contact our support team by email. We'll compile and send your records within the timeframe state law requires.

Your IP address and device location are checked at login to confirm you're accessing from a state where online sports betting is permitted. We do not share location data with advertisers.

Only when necessary for identity verification, payment processing through PayPal, Venmo, or Play+, or fraud prevention. We do not sell or rent your personal data to any third-party marketers.

Go to Settings, open the Data & Privacy section, and submit a deletion request. We'll remove non-essential records promptly; some transaction data must be retained as required by applicable state regulations.

After account closure, we retain only the records legally required under state financial and gaming rules. All other personal data, including behavioral history and session logs, is scheduled for deletion.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.